KNOWLEDGE, CONNECTED
Deepwater Help Center
What’s getting
in the way?
Set up your workspace, solve common problems and get back to the work.
Start with the symptom, the task, or the words in an error message.
YOUR NEXT STEP
Answers you can work with.
10 guides
First sign-in: get into the right workspace
Fix an expired link, a missing sign-in email, or an account that opens the wrong organization.
Invite your team and fix access problems
Add people to the correct tenant and diagnose permission errors without granting everyone administrator access.
Set up your workspace and CRM process
Configure branding, stages and record fields, then check why a deal or forecast is missing.
Import records and troubleshoot rejected rows
Start with a small CSV, check the mapping, and resolve errors before repeating an import.
Reconnect email, calendar and other sources
Work through account, permission and connection problems before treating stale data as an application bug.
Signal: find a missing meeting or analysis
Check module access, the source connection and meeting visibility before importing a conversation again.
Funnel: troubleshoot missing or unexpected numbers
Separate unavailable measurements from zero, and compare the same source, property and reporting window.
Cards: fix a card, booking QR or missing lead
Check the actual card destination, member ownership and detail-swap submission before searching the CRM.
Connect your AI tools and resolve MCP errors
Check the endpoint, organization, scopes and approval controls behind a failed AI tool request.
Check a problem and prepare a useful support request
Try a short, repeatable recovery path, then send the context needed to investigate.