DEEPWATER SUPPORT / HELP CENTER / SELF-SERVICE FIRST

Help people help themselves.
Keep your team in the loop.

Support brings your help center and support workspace together. Give customers useful guides and a way to troubleshoot before they contact your team, then carry the context forward when they need help.

Explore Support See how it works

Start with this module. A CRM subscription is not required.

DEEPWATER SUPPORT / HELP CENTER

Check. Recover. Keep going.

Search ten practical guides for new Deepwater owners and administrators. Tenant publishing and ticket storage require deployment setup.

Explore the help center

ANSWERS BEFORE ESCALATION

Start with the problem.
Find the next step.

Search by the symptom, task or error message. Narrow the guides by module, follow the recovery steps and check the outcome before reaching out.

01

Useful troubleshooting

Guides cover account access, imports, integrations, meeting analysis, marketing reports, Cards and MCP connections.

02

A better handoff

If a guide does not solve the problem, collect what happened, what was expected and the checks already tried. Urgent issues can still go straight to your support channel.

ONE ENGINE / YOUR HELP CENTER

Shared knowledge.
Clear boundaries.

The public Deepwater help center and tenant help centers share the same search and article engine. Your team explicitly chooses what gets published.

Browse the guides Open the support workspace
01

Publish deliberately

Articles begin as internal drafts. Only explicitly published public articles appear in a tenant’s public help center. Private knowledge is kept separate.

02

Keep requests together

The administrator workspace includes tickets, internal notes and stored replies. Email delivery, customer portal conversations and automated resolution are not enabled by this preview.

PART OF THE BUSINESS INTELLIGENCE LAYER

Your connections.
The bigger picture.

CRM, Signal, Funnel and Cards connect through one stateless MCP. Hours, Computer, Net and Learn are coming soon; their connector capabilities are being scoped. Connect your AI tools once, then ask simple questions across your business with your organization’s permissions in place.

See your business from one connector
CRMSignalFunnelCardsHealthSupportHoursComing soonComputerComing soonNetComing soonLearnComing soonONE STATELESS MCPAvailable modules, with your permissions.

START WITH THE WORK YOU WANT TO IMPROVE

Choose the module.
Shape the implementation.

We agree the workflows, source access, configuration and handover. Choose hosted SaaS or a separately scoped self-hosted installation.

  • Hosted access and implementation are separate.
  • Provider costs and custom work are scoped with you.

DEEPWATER SUPPORT / HOSTED PLANNING ESTIMATE

Scoped quote

Per workspace. Source connections are configured during setup.

One-time implementation, fromScoped with you

Published prices are USD planning estimates; unpriced modules require a separate quote. Your proposal confirms scope, capacity and availability. Self-hosted licensing and support require a separate quote.

Explore pricing & implementation